1. Website owner 

This website is operated by Steady Ledger Co. [Paula Silvana Ferreira - ABN 71257024775]. References to 'we', 'us' and 'our' mean the legal entity operating Steady Ledger Co. 

2. General information only 

Website content is general information about our services. It is not legal, tax, financial product or other professional advice and should not be relied on as a substitute for advice based on your circumstances. 

3. No engagement created 

Submitting an enquiry, downloading information or communicating through the website does not by itself create a client engagement. An engagement begins only when we have accepted the engagement and the applicable terms and scope have been agreed. 

4. Service descriptions and pricing 

Package descriptions and 'from' prices are indicative starting points. Final scope and fees depend on factors such as transaction volume, accounts, entities, frequency, complexity, clean-up required and requested services. We will confirm the agreed scope and fee before work begins. 

5. Accuracy and availability 

We aim to keep website information current but do not guarantee that all content is complete, error-free or continuously available. We may update the website and service information from time to time. 

6. Intellectual property 

Unless otherwise stated, website text, branding, graphics and original materials are owned by or licensed to Steady Ledger Co. You may view and print reasonable extracts for personal or internal business use, but may not reproduce or commercially exploit our materials without permission. 

7. Third-party links and platforms 

The website may link to third-party sites or use third-party services. We are not responsible for third-party content, availability, privacy practices or security. 

8. Privacy 

Personal information submitted through the website is handled in accordance with our Privacy Policy. 

9. Australian Consumer Law 

Nothing in these terms excludes, restricts or modifies rights or remedies that cannot lawfully be excluded. 

10. Governing law 

These website terms are governed by the laws of Queensland, Australia. 

11. Contact 

Questions about these terms may be sent to hello@steadyledger.com.au. 

Effective date: 2 November 2026

Privacy Policy 

1. About this policy 

Steady Ledger Co. respects the privacy of clients, prospective clients, suppliers and website visitors. This policy explains the kinds of personal information we may collect, why we collect it, how we use and disclose it, and how to contact us about privacy. 

2. Information we may collect 

Depending on the relationship, we may collect names, contact details, business and entity information, identification details where reasonably required, accounting and financial records, invoices, payroll-related information, bank-account details, communications, website enquiry information and technical information generated through our website or systems. We do not need or want clients to send internet-banking passwords. 

3. Why we collect and use information 

We may use information to respond to enquiries, assess and establish engagements, provide agreed bookkeeping and business-finance services, communicate with clients, invoice and collect fees, maintain records, manage security and risk, comply with legal/professional obligations and improve our services. 

4. How information is collected 

Information may be collected directly from you, from people you authorise, from your accounting or business systems, from your accountant or adviser with authority, through our website forms, and from lawful public sources where reasonably necessary. 

5. Disclosure and service providers 

We may disclose information to service providers reasonably required to operate the practice or deliver services, such as accounting software, secure cloud storage, document management, email, e-signature, payment and IT/security providers. Where client information is disclosed in connection with regulated BAS services, Steady Ledger Co. will also comply with applicable TPB confidentiality obligations. We may disclose information where required or authorised by law. 

6. Overseas storage or access 

Some technology providers may store or process information outside Australia. Before first use of this policy, Steady Ledger Co. should insert the countries or provider-specific disclosures required by the actual software stack and applicable law. 

7. Security 

We take reasonable steps appropriate to the size and nature of the practice to protect information from misuse, interference, loss and unauthorised access, modification or disclosure. Security measures may include access controls, multi-factor authentication, secure cloud systems, device security, backups and limiting access to people who need it. 

8. Retention 

We retain information for as long as reasonably required for the purpose collected and to meet legal, professional, insurance and record-keeping obligations. Information no longer required will be securely deleted, destroyed or de-identified where appropriate.

9. Access and correction 

You may contact us to request access to, or correction of, personal information we hold about you. We may need to verify identity before responding. Some legal exceptions may apply. 

10. Privacy enquiries and complaints 

Privacy questions or complaints may be sent to: Steady Ledger Co., hello@steadyledger.com.au. We will consider and respond to privacy concerns within a reasonable time. 

11. Privacy Act status 

The Privacy Act 1988 does not apply to every Australian small business. Some small businesses are covered regardless of turnover and other laws or contractual obligations may also apply. Steady Ledger Co. intends to follow this policy as its operational standard, subject to applicable law. 

12. Changes 

We may update this policy as our services, systems or legal obligations change. The current version will be published on our website with its effective date. 

Effective date: 2 November 2026